At Evotaya, we understand that your personal information is not something to take lightly. This Privacy Policy explains what data we collect, why we collect it, how it's used, and the choices you have as a registered player in the Philippines. Read it carefully before creating an account or making a transaction.
Your privacy matters to us. Evotaya processes personal data to operate a safe, reliable, and legally compliant gaming platform for players across the Philippines.
Before getting into the full policy, here's a quick look at the core principles that guide how Evotaya handles your personal data every day.
Evotaya asks for personal data that's genuinely necessary — your name, contact details, identity verification documents, and payment information. We don't request information just to have it on file. Every data point has a specific purpose tied to running the platform and meeting legal obligations.
We apply technical and organisational measures to protect account information and financial records from unauthorised access, disclosure, or loss. Sensitive data — such as payment credentials and identity documents — is handled with additional safeguards proportionate to the risk.
Filipino players have rights concerning their personal data, including the right to access what Evotaya holds about them, request corrections, and ask questions about how their information is used. Contact our support team at support@evotaya.best to make a data-related request.
Evotaya does not sell player data to advertising networks, data brokers, or any third party for commercial profiling. Sharing with external parties happens only where necessary for delivering platform services, completing payments, or complying with legal obligations — not for monetising your information.
Where Evotaya processes data based on your consent — such as optional marketing communications — you can withdraw that consent at any time through your account settings or by contacting support. Withdrawing consent for optional uses will not normally affect your access to the core gaming platform.
Evotaya holds personal data for as long as your account is active and for an appropriate period afterward to manage legal, financial, and security obligations. When data is no longer required, we take reasonable steps to delete or anonymise it in line with applicable requirements.
This Privacy Policy explains how Evotaya collects, uses, stores, shares, and protects personal information in connection with the website at evotaya.best and all associated services including the sportsbook, live casino, card games, fishing games, esports betting, and account management functions. The policy applies to registered players and visitors located in the Philippines and elsewhere.
By visiting the website, creating an Evotaya account, depositing Philippine Pesos, placing a wager, or using any part of the platform, you acknowledge that you have read and understood this policy. If you have questions, contact us at support@evotaya.best before providing personal information.
Section headings and summaries make this policy easier to navigate, but they don't replace the full wording of each clause. The complete text of each section governs.
Evotaya collects personal information through different points of contact. The specific data gathered depends on how you use the platform and what stage of the account process you're at. Below is an overview of the main categories.
| Category | Examples | When Collected |
|---|---|---|
| Identity | Full legal name, date of birth, nationality | Registration and KYC verification |
| Contact | Email address, mobile number, mailing address | Registration and profile updates |
| Verification documents | Government-issued ID, proof of address, selfie | Identity and age checks |
| Financial | Payment method details, transaction history, balance | Deposits, withdrawals, payment verification |
| Usage and technical | IP address, device type, browser, session logs, game history | Automatically during platform use |
| Communications | Support messages, complaint records, chat logs | When you contact Evotaya |
| Responsible gaming | Deposit limit settings, self-exclusion records | When tools are used or welfare concerns arise |
Evotaya does not intentionally collect sensitive personal data — such as race, religion, health conditions, or political views — unless specifically required by a legal process. Do not include such information in general account communications unless asked.
Every use of your personal data by Evotaya has a purpose. We rely on data to deliver the services you signed up for and to meet the obligations that come with operating a regulated gaming platform serving players across the Philippines.
Evotaya does not make fully automated decisions that would produce significant legal or similarly serious effects on you without a meaningful human review when you raise a concern.
Evotaya relies on different legal grounds when processing personal data, depending on the purpose. The main grounds used are set out below.
Evotaya does not sell your personal data. Sharing happens only in the limited circumstances described below, and third parties are required to handle data appropriately.
Evotaya reviews third-party data practices before using a service and requires appropriate contractual safeguards where data is shared. If you believe a disclosure has been made incorrectly, contact support@evotaya.best.
Evotaya uses cookies and similar technologies when you visit the website. Some are strictly necessary for the platform to function — session management, security tokens, login state — and operate without requiring consent. Others are used to understand how the platform is used, improve navigation, and, where consented to, support optional communications.
You can manage cookie preferences through your browser settings. Blocking certain types of cookies may limit some platform functions. Essential session and security cookies cannot normally be disabled without preventing login or causing payment errors.
Evotaya does not use third-party advertising cookies or share browsing data with advertising networks. Usage data collected through analytics tools is reviewed in aggregate to improve the platform experience, not to build individual profiles for external advertising purposes.
Evotaya applies technical and administrative measures designed to protect personal data against unauthorised access, disclosure, alteration, or loss. Measures include encrypted data transmission, access controls limiting who within Evotaya can view sensitive records, secure infrastructure for storing financial and identity data, and regular review of security practices.
No online platform can guarantee absolute security. You play an important role in protecting your own account by choosing a strong, unique password, keeping it private, avoiding sign-in on shared devices without signing out, and contacting support promptly if you suspect unauthorised access. Evotaya will never ask for your full password through email or chat.
Evotaya keeps personal data for as long as your account is active and for a defined period afterward based on legal, financial, security, and dispute-handling requirements. Identity and transaction records related to verified accounts may need to be retained for several years after account closure to meet regulatory obligations.
Where data is no longer required for any purpose, Evotaya takes reasonable steps to delete, anonymise, or securely dispose of it. Responsible gaming records — including self-exclusion history — may be held for longer to protect the welfare of returning players. If you have questions about retention periods for specific data types, contact support@evotaya.best.
Players in the Philippines have rights concerning their personal data under applicable privacy laws. Evotaya respects these rights and has a process for handling requests. Your main rights include the following.
To exercise any right, contact support@evotaya.best with your registered email address and a clear description of your request. Evotaya will respond within a reasonable period and may need to verify your identity before acting on a request.
Evotaya is strictly for adults aged 21 and above. The platform does not knowingly collect or process personal data from persons under 21. If Evotaya becomes aware that an account has been registered by or on behalf of a minor, access will be restricted and relevant data may be deleted or reported in line with applicable obligations.
If you are a parent or guardian and believe a person under 21 has registered with Evotaya, contact support@evotaya.best immediately. We take age verification seriously and will investigate promptly. Account holders must not share login credentials with or allow use of the platform by minors.
Evotaya may use infrastructure, service providers, or game content partners whose systems are located outside the Philippines. Where personal data is transferred internationally, Evotaya takes steps to ensure that an appropriate level of protection is maintained — including contractual arrangements with providers, or reliance on recognised legal mechanisms for cross-border data transfers.
If you have questions about where your data is processed or what safeguards apply to international transfers, contact support@evotaya.best for further information.
Evotaya may update this Privacy Policy to reflect changes to the platform, new services, legal requirements, or evolving security practices. The revised version will display an updated date at the top. Material changes may also be communicated through an account notice or another appropriate channel before they take effect.
Continuing to use Evotaya after a revised policy takes effect means you accept the updated terms. If you disagree with any change, stop using the platform and request account closure after resolving pending transactions. Evotaya recommends reviewing this page periodically.
For any question, request, or concern about how Evotaya handles your personal data, reach the support team at support@evotaya.best. Include your registered email address, a description of your concern, and any relevant account reference. Evotaya will respond within a reasonable timeframe and may request identity confirmation before acting.
Evotaya's privacy contact handles access requests, correction requests, consent withdrawal, deletion requests, and general data-related queries. For concerns that are not resolved through the internal process, you may also contact the relevant data protection authority in the Philippines.
Evotaya processes payment and identity data only to the extent necessary for secure transactions in PHP.
Philippine data privacy laws give you meaningful rights over your personal information. Evotaya respects those rights and processes most data requests within a reasonable timeframe. Here's a plain-English breakdown of what you can ask for and how it works in practice.
The most common request Evotaya receives is from players who want to know what information the platform holds about them. You can ask for a copy of your account data, transaction history, verification records, and game logs by sending a request to support@evotaya.best. Evotaya will verify your identity first, then compile and send a summary within a reasonable period.
If you notice an error in your registered name, date of birth, address, or contact details, you can request a correction. Some changes — particularly to legal name or date of birth — will require supporting documentation. Keeping details accurate helps avoid delays in payment processing and withdrawal verification.
Where Evotaya relies on consent for optional communications, you can withdraw that consent at any time. This will stop promotional messages but will not affect essential account notices such as payment confirmations, security alerts, or policy updates.
Ask Evotaya for a copy of the personal data held on your account, including registration details, transaction records, and verification logs.
Request corrections to inaccurate personal information in your Evotaya account. Some changes require supporting documents before they can be applied.
Object to certain processing activities, including analytics where Evotaya relies on legitimate interests, where you have genuine grounds to do so.
Remove consent for optional communications or non-essential tracking at any time without affecting your core gaming account or payment access.
Request deletion of personal data where no legal, financial, or security obligation requires it to be kept. Evotaya will respond with what can and cannot be deleted and why.
Raise a concern with Evotaya support first. If unsatisfied with the response, escalate to the relevant Philippine data protection authority.
Evotaya is built for the Philippine market — security, payment support, and data handling are all designed with Filipino players in mind.
If anything in this policy is unclear, if you want to exercise a data right, or if you have a concern about how Evotaya has handled your information, get in touch at support@evotaya.best. Include your registered email address and a brief description of what you need. Evotaya's team will confirm receipt and respond as quickly as the nature of the request allows. You can also review the related Terms and Conditions and Responsible Gaming pages for more information about how the platform operates.
If you understand how Evotaya handles your data and are ready to enjoy the platform — from live casino and card games to basketball betting and esports wagering — registration takes just a few minutes and your PHP balance is ready to use straight away.